LOW BOX EVENTS LTD FULL TERMS AND CONDITIONS

All tickets will be sent out by email for you to print and bring to the event. They
are individually bar coded and will be scanned on your arrival at the festival. If
you are unable to print your ticket please bring your booking reference and ID
with you to the event. All tickets are non-refundable and non-replaceable.
Defaced tickets can not be accepted.

REFUNDS

All tickets are non refundable. In the event of cancellation all money paid can be
used to purchase tickets for a future event.
We can not offer refunds if you are unable to make it to the festival or on the
basis of inclement weather. The Event reserves the right to add, withdraw or
substitute artists, and to vary the advertised programme and timings and days
without being liable to pay any compensation whatsoever.

TICKET TOUTS/FAKE TICKETS/AUTHORISED SELLERS

Please note that tickets are only available via this website or our ticketing
partner’s website. Please only buy from these agencies. If you do not, and end up
with a fake/stolen ticket we can not allow you on to the festival site! This applies
to tickets purchased from touts on the roads leading to the event.

ADMISSION TERMS

The event reserves the right to refuse admission or to eject a ticket holder for
behaviour likely to cause damage, injury, nuisance or annoyance or for failure to
comply with the reasonable requests of the event. Ticket holders consent to
inclusion in photographic, visual and audio promotion of the event. Vehicles and
their contents parked at the owner’s risk. Photographic, video or audio
reproduction of artists is prohibited. We do not accept any responsibility for
losses or thefts of any kind of property anywhere on the site including, without
limitation, from vehicles, caravans, tents, trailers and campervans.

WHAT YOU CAN AND CAN’T BRING

 No open fires on campsite.
ITEMS PROHIBITED
 Any glass containers
 Potential harmful fluids (for example paint stripper)
 Weapons – bladed or pointed
 Banners and flags (in Festival Village)
 Marker pens
 Laser pens
 Non-prescription drugs, including the previously described ‘legal highs’
 Professional photography or recording equipment sound systems
 Fireworks/Flares/Laser candle lights/gas canisters/BBQs
 Chinese Lanterns
 Portable Generators
 Sparklers
 Any other type of explosive
 Windbreakers
 Bicycles
 Aerosols, gas canisters or air horns
 Drones
 Gazebos
 Large sound systems
 Whilst food and drink are allowed into the campsite, no food or drink is
permitted (with the exception of a sealed 500ml water bottle, empty
refillable bottle and baby food) inside the festival arena. There are bars
and lots of food options including vegetarian, vegan and gluten-free
options.

DETAILED TERMS AND CONDITIONS

 Your possession of your ticket and/or your presentation of your Ticket to
gain entry to any or all days (as applicable based on whether this is a
weekend or day ticket) of the Event constitutes acceptance of the terms
and conditions upon which Low Box Events Limited (the “Owner”) is
prepared to grant entry, as follows:
 The Ticket remains the property of the Owner.
 The Ticket is a personal revocable license which shall at all times be
subject to the Terms and Conditions on the Ticket and to our full and
additional Terms and Conditions.
 The Ticket may not be transferred, sold, offered for sale, coupled or
bundled with any other product or service, or used for any commercial or
promotional purposes whatsoever, without the express and specific
(quoting the ticket numbers covered) prior written consent of the Owner.
 It is the bearer (on behalf of yourself and all accompanied minors or
disabled persons – collectively “You” and “Your”) of the Ticket’s
responsibility to check the Ticket prior to the Event and contact your ticket
seller immediately if there is a problem as mistakes may not be rectified at
the Event.
 The Owner reserves the right to add, withdraw, substitute, alter or vary any
of the artistes, groups, performers, activities and/or workshops and/or to
vary the advertised programme timings or days of performance or
presentation at any time, in the event of unforeseen or other circumstances
and without prior notice, including (without limitation), Force Majeure,
safety and security concerns or decisions from any Authorised Person or
other competent authority. In the event of such alteration, there will be no refund of money, exchange of tickets or compensation of any amount or
kind whatsoever payable by the Owner or any other party.
 Please keep your Ticket safe and in good condition as a duplicate ticket
will not be issued if it is lost or stolen and a defaced or illegible ticket or
those missing stubs or any other part of the Ticket will not be accepted and
will be deemed invalidated.
 The Owner (and his agents, employees, shareholders, officers, director,
servants, and other invitees, guests and contractors – collectively “We” and
“Our”) reserve the right to refuse You entry to and/or eject You from the
Event, the parking lots used for the Event and the Campsite, in all
reasonable circumstances including, without limitation, for health and
safety or licensing reasons; if You behave in a manner which has or is
likely to affect the enjoyment of other persons at the Event (including,
without limitation, anywhere within the Event or the parking lots used for
the Event or the Campsite); if You use threatening, abusive or insulting
words or mannerisms; if Your behaviour may cause damage, injury,
nuisance or annoyance; if in Our reasonable opinion You are acting under
the influence of alcohol or drugs; if You fail, when required to produce proof
of identity or age or status; if You breach any of these Terms and
Conditions; if you breach any of the Terms and Conditions of the Venue
which apply to the use of the Venue by the Event; if Your Ticket is void; or if
You fail to promptly comply with any and all instructions given to You by
Our staff, stewards or agents.
 We reserve the right to conduct security searches from time to time and to
refuse admission to You, or eject You, from the Event (and the car parks
used for the Event and the Campsite) should You refuse to comply with
such security searches and such security searches can also be used to
ensure compliance with the Our Terms and Conditions and Our Rules and
Regulations – including, without limitation, the prohibition on bring any
alcoholic beverages or glass bottles of any kind anywhere in the Event. We
reserve the right to confiscate any item or to refuse You admission to or
eject you from the Event, the car parks used for the Event and the
Campsite, if such item is or may, in Our reasonable opinion, cause danger
or disruption to any other person at the Event (including, without limitation,
animals, laser pens, alcohol, glass, items which may be regarded as
weapons, and/or illegal substances).
 By attending the Event, You give Your express consent to Your actual or
simulated likeness to be included within any film, photograph, audio and/or
audiovisual recording to be exploited in any and all media for any and all
purposes at any time through the world. This includes, without
limitation,filming or recordings by the police or event security.
 The use of photographic equipment is allowed for private domestic
purposes only – but photographic, video or audio reproduction of artistes is
prohibited. All other recording and any transmission is prohibited including,
without limitation, recording of any data, information or results of or relating
to the Event and/or any participant under all circumstances (including, without limitation, the cancellation of all or part of the Event), personal arrangements including travel, subsistence and accommodation relating to
the Event which have been arranged by you are totally at your own risk.
 In the interests of public safety, We reserve the right to request You to
leave the Event and/or the parking lots used for the Event and/or the
Campsite at any time for safety reasons and immediately after the end of
the Event (although the Campsite will remain open until 12 Noon on
Sunday). No admission or re-admission is permitted after the end of the
Event.
 We are not responsible or liable to You for any loss, injury, theft or damage
whatsoever and howsoever caused (although Your statutory rights are not
affected) to your person, your personal belongings or your vehicle
occurring anywhere at the Event including, without limitation, in the car
parks used for the Event, in the areas surrounding the Event and/or in the
Campsite, and/or whether from your person, belongings, vehicles,
caravans, tents, trailers, campervans, and/or at any of the facilities at the
Event (including, without limitation, Event tents or structures, showers and
toilets).
 All vehicles parked anywhere at the Event (including, without limitation, the
car parks used for the Event, the surrounding areas of the Event and the
Campsite) and all items in Your vehicles are parked and left at owner’s and
Your sole risk.
 WARNING – Prolonged exposure to loud noise and/or music may cause
damage to your hearing.
 We do not sell youth or children’s tickets separately – all under 18’s must
be accompanied by an adult holding a fully paid Ticket. Unaccompanied
children/youth will not be admitted.
 If you obtain a Ticket in breach of these Terms and Conditions and/or if you
breach any of these Terms and Conditions then said Ticket shall be void,
and all rights conferred on You or evidenced by such Ticket shall be void. If
You seek to gain entry to the Event using a void Ticket, then We reserve
the right to refuse you admission to the Event and/or to eject You from the
Event and You may be liable to legal action for trespass and fraudulently
obtaining or attempting to obtain services. Void tickets are totally non-
refundable.
 We may prosecute you if you cause damage to the Venue, the Venue
infrastructure, any part of the Event, the parking lots used for the Event
and/or the Campsite, or cause harm or loss to any other person or their
belongings at the Event.
 No unauthorised trading is permitted within or at the Event including the
parking lots used for the Event or the Campsite.
 All Tickets are security printed and should only be purchased directly from
the Owner or through an Authorised ticket agency (please see the official
Event website for a list of Authorised tickets sellers). Any attempt to
present any other ticket may lead to refusal of admission and possible
prosecution.

NOTHING CONTAINED WITHIN THESE TERMS AND CONDITIONS
SEEKS TO EXCLUDE OR LIMIT THE OWNER’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, FRAUD OR ANY OTHER TYPE OF LIABILITY WHICH